Contact Us

Below we have listed some helpful phone numbers and links. If you are not sure where to call for help or who to contact, call kynect’s Customer Service. Kynect’s Customer Service is open Monday – Friday, from 8:00 a.m. to 7:00 p.m. ET. Saturday hours vary.
Kynect
Kynect’s Customer Service      
1-855-4kynect (459-6328)
TTY      
1-855-326-4654
Insurance Agents and kynectors      
1-855-326-4650
Kynect’s mailing address      
12 Mill Creek Park
     
Frankfort, KY 40601
Other Services
Ombudsman’s Office      
1-877- 807-4027
Fraud Hotline      
1-800-372-2970
KCHIP      
1-877-524-4718
Medicare      
1-800-633-4227
Social Security Administration      
1-800-772-1213
Health Insurance Companies
Anthem      
Individuals and Families      
1-855-738-6671
Employees of small employers      
1-855-738-6673
Small Employers, Insurance Agents and kynectors      
1-855-866-6157
Bluegrass Family Health      
Small employers and employees      
1-800-787-2680 or 1-859-269-4475
Humana      
Individuals and families      
1-800-833-6917
Kentucky Health Cooperative      
Individuals, small employers, employees, insurance agents and kynectors.      
1-855-OUR-KYHC or 1-855-687-5942
UnitedHealthcare      
Employees of small employers      
1-877-856-2430
Small Employers, Insurance Agents and kynectors      
1-888-UHC-HLP1 (1-888-842-4571)
Dental Plans
Anthem      
All callers      
1-855-769-1464
Best Life      
All callers      
1-800-433-0088
Guardian      
Employees and providers      
1-800-541-7846
Employers, insurance agents and kynectors      
1-800-627-4200
The Dental Concern, Inc.      
All callers      
1-800-558-2813
If you are looking for contact information for an insurance company that is not listed here, please call the Customer Service number on the back of your insurance card or call kynect’s Customer Service to get a number to call.